TRULY MALAYSIA (MM2H) SDN BHD
真诚马来西亚(第二家园)官方代理公司
Our Services
Exceptional Follow Through
From initial consultation and document preparation to submission and visa issuance, we offer personalized, end-to-end support to ensure a smooth, secure, and efficient MM2H application process for every client
Transparent & Reasonable Fees
Our pricing is clear with no hidden charges. We offer various service packages to cater to different client needs
Committed After-Sales Support
Even after approval, we continue to provide comprehensive support, including assistance with bank account setup, medical check-ups, property purchases, children's education, vehicle purchases, and visa renewals—ensuring long-term care and service.
Basic & Customized Services
Medical Insurance & Health Screening
Where should the medical check-up be done?
According to the Malaysian government’s regulations, all applicants and their dependents must submit a medical check-up report in English or Malay after receiving approval. It is recommended to undergo the health screening at any private hospital or clinic within Malaysia. The medical report must be submitted using the RBII form.
The RBII form is the official medical check-up form for the “Malaysia My Second Home” program. It is typically completed by a doctor after the applicant undergoes a medical examination at a clinic or hospital in Malaysia.
The examination covers the applicant’s general health condition, including blood pressure, heart and lung function, presence of infectious diseases, medication history, etc. Blood tests include screening for HIV, Hepatitis A, blood sugar and cholesterol levels, kidney and liver functions, and a urine test. Chest and lung X-rays are also required to screen for tuberculosis. All test results must be certified by a Commissioner for Oaths.
Upon completion, the doctor must sign and stamp the RBII form, and affix the clinic or hospital’s official seal.
How to purchase medical insurance?
After approval, all applicants and their dependents are required to hold a valid medical insurance policy applicable in Malaysia. This requirement is waived for applicants aged 60 and above.
How can we assist you?
Our company has a professional insurance team to guide applicants and their families in purchasing insurance that complies with the requirements of the “Malaysia My Second Home” program.
We also provide information on medical check-up clinics or hospitals and offer transportation services for applicants and their families. If needed, our team members can accompany and assist you throughout the entire process.
Services and Description Detail
Applicable to main applicants and their dependents. Final fees are subject to actual case and requirements. Fees are set in accordance with the Price Control and Anti-Profiteering Act 2011 (Act 723) as follows:
Platinum
MYR 70,000
Gold
MYR 55,000
Silver
MYR 40,000
Special Zone
MYR 40,000
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A 10% deposit is required upon signing the agreement
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An additional 10% is due upon submission of the application
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The remaining 80% is payable upon approval
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This fee excludes 10% tax and 6% service tax (both imposed by the government)
*Our fees are fully transparent with no hidden charges
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General Terms & Conditions：
1. Step-by-Step Payment by Applicant
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Once the applicant confirms and engages our services, a contract will be signed and a 10% deposit paid.
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Before we submit the application documents, the applicant must pay an additional 10% of the total fee.
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The remaining 80% must be paid after the application is approved and before the visa is collected.
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After submitting the documents, we will wait for the government's decision.
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Once we receive the government’s “Conditional Approval Letter”, we’ll know the final amount the applicant must pay.
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The applicant must settle the remaining 80% before collecting the visa. (We will provide a detailed breakdown of all fees for the applicant’s reference.)
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Non-Payment Clause:
If full payment is not received within the stated period, we reserve the right to:-
Cancel the application; and/or
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Suspend application progress updates until the outstanding amount is settled.
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2. No Refund Conditions
No refund will be granted under the following circumstances:
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The applicant refuses to proceed with an appeal or fails to submit additional documents required by the Immigration Department (MM2H).
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The applicant or any dependent loses their MM2H visa due to violation of terms and conditions.
→ In such cases, the applicant must bear the cost of the personal bond as required by the government. -
The application is rejected due to the applicant's own negligence, or failure to provide correct and complete documents.
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The applicant fails to meet MM2H program requirements, terms, or procedures.
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The application is affected by government sanctions, changes in policy or regulation, or national security concerns involving the applicant or their country of origin.
3. Refund & Appeal Policy
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If the applicant cancels the application before the documents are submitted, we will refund half of the 10% deposit.
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If the applicant cancels after receiving the “Conditional Approval Letter” from the government, no refund will be given, but the remaining 80% will not be charged.
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If the application is rejected, we will retain the 20% deposit as service fees and will not charge the remaining 80%. (All refund conditions and appeal rights are clearly stated in our agreement to ensure transparency.)
Happy To Connect and Partner With You on Your MM2H Journey
Suite 33-1, 33rd Floor, Menara Keck Seng, 203 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia.
+6 (03) 2166 5999
English / Malay
Mandarin / Cantonese
